Download PDF Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
Read more Step out of the ordinary and into amazing! Amaze your customers. Amazement is a predictable and consistent above-average experience. Its a sequence of Moments of Magic consistent enough to inspire confidence in our customers, our colleagues, and just about everyone else we encounter. Impress the people you work with. When our customers, colleagues, and others we connect with come to count on us to be Amazing, we can build extraordinary relationships that make a difference. Outshine your competition. When you make Amazement your consistent way of doing business, people come to count on you and want to be in your circle. The seven habits discussed in this book will help you succeed, get promoted, build business, earn referrals, and more. Amazing people create confidence by: showing up ready to amaze being proactive wanting feedback taking personal responsibility being authentic turning moments of misery into moments of magic habitually focusing on excellence Read more From Hall of Fame speaker and New York Times bestselling author Shep Hyken Shep Hyken, CSP, CPAE, is a customer experience expert and the Chief Amazement Officer (CAO) of Shepard Presentations. He is the New York Times and Wall Street Journal bestselling author of Moments of Magic, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, Amaze Every Customer Every Time, and The Convenience Revolution. His articles have appeared in hundreds of publications, and he has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the professional speaking industry. Shep is also the creator of The Customer Focus, a customer experience training program that helps clients develop a culture and loyalty mindset. For more information visit www.Hyken.com. Read more Also by Shep HykenThe Convenience Revolution Whether youre trying to out-service a competitor or disrupt an entire industry, creating less friction and being more convenient for your customers should be your strategy. When you raise the convenience bar, you create the next level of amazing customer experience. The Convenience Revolution shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. Youll learn six compelling strategies, supported by numerous examples and case studies that will fuel your plan to create a focus on convenience for your customers. Read more
Details e-book Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
🗸 Author(s): Shep Hyken
🗸 Title: Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone
🗸 Rating : 4.6 from 5 stars (155 reviews)
🗸 ISBN-10: 1640951490
🗸 Languange: English
🗸 Format ebook: PDF, EPUB, Kindle, Audio, HTML and MOBI
🗸 Supported Devices: Android, iOS, PC and Amazon Kindle
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Readers' opinions about Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone by Shep Hyken
Bluebell Whittaker
This thought-provoking work of non-fiction explores the mysteries of the human mind, delving into the complexities of consciousness and perception. Drawing on the latest scientific research, the author sheds light on the inner workings of the brain, offering fascinating insights into what makes us who we are. Engaging and accessible, this book is a must-read for anyone interested in the workings of the human mind.
Londyn Mitchell
This beautifully illustrated cookbook is a culinary journey around the world, showcasing a diverse array of delicious recipes from every corner of the globe. From exotic street food to traditional home-cooked meals, each dish is a celebration of the rich tapestry of global cuisine. With its mouthwatering photographs and easy-to-follow recipes, this book is a must-have for any aspiring chef.
Skyler Shaw
This poignant memoir offers a deeply personal account of one woman's journey to overcome adversity and find redemption. From childhood trauma to adult struggles, the author shares her experiences with honesty and vulnerability, offering hope and inspiration to readers facing their own challenges. With its raw emotion and powerful storytelling, this book is a testament to the resilience of the human spirit.
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